Strange fonts printing from a Terminal Server

Strange fonts printing from a Terminal Server

At a client, I faced a strange situation: In some situations, printing from the clients looked different from printing from Terminal server running on Windows Server 2008 R2.

What happened was:

When printing from a Windows client everything looked ok:


When showing a preview on the Terminal Server it also looked ok:


Even saving it as a pdf worked fine:


However, when printing from the Terminal Server it looked terrible:


After much Googling, I found out that this has something to do with the resolution setup to the user printing on the server. The user must be set up with a resolution compatible with a 4:3 format. The Dynamics Community has described the problem here: https://community.dynamics.com/nav/b/dmsblog/archive/2012/10/02/nav-2013-report-issues.aspx

This also means that if it is a NAS and it is running as the user DOMAIN\NASUSER it is necessary to log on to the Terminal Server as this user and change the resolution to 1280×1024 or 1024×768 or any other 4:3 compatible resolution.

Not pretty but it will work.

But how about any other users logged on to the Terminal Server? They will also have to log on with a resolution compatible with 4:3.

This is not an acceptable solution.

When publishing this solution internally in Columbus NSC, my colleague Anders Larsen pointed out, that there is a hotfix available at Microsoft:

http://support.microsoft.com/kb/2768741/en-us

After installing the Hotfix AND RESTARTING THE Terminal server, printing will look like this regardless of resolution for all users on the terminal server.


Happy Days J


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